hotels seemed nice at first glance...however... my...

hotels seemed nice at first glance...however... my room stank of smoke and the hotel's solution was to give me a noisy detoxifier. I told them i want to change rooms or they need to find the smoker and make them stop... however they just kept saying they will find a solution but nothing ever happened. The smoke smell came and left as the smoker smoked and the detoxifier just helped so that the smell didnt linger longer than 30minutes. I called numerous times to the reception to complain then finaly lost my cool at checkout time, where upon their solution was to give me free late checkout in the same room that stank of smoke. Problem resolution was very poor.

On another note, the towels, duvet and accessories are quite worn, due a replacement. the breakfast sweet stuff was nice (pancakes etc ..) however the savoury was below par and most was depleted and replacement took forevs.

i wont come back