nathan lewis

Review of Sakar International

THE WORST. Don't buy ANYTHING from these folks. We...

THE WORST. Don't buy ANYTHING from these folks. We bought a $200 Neutrino Voyager E-Skateboard for a family member's birthday middle of December. The board wouldn't connect to the bluetooth remote. Called customer service and they said return/exchange with a FedEx label...i was told turn around is 10 days (per customer service), but expected 30 days max (per the website). That was 6 weeks ago and we still don't have a replacement. In fact, after having called repeatedly and demanding a refund, their only offer was to send out a different model that gets less mileage. Still hasn't shipped. Customer service advised me to call their corporate office...I've left 3 messages over the past 3 weeks and have never received a call back. Again, this company is THE WORST and should probably be investigated for fraud/scam. I'm calling the BBB after I post this. BOO!