I will keep this short because, it was just such a...

I will keep this short because, it was just such a distasteful experience.

At first very professional and friendly (except for Lawrence who seems to have a bad day every day). They also have really nice apartments but just be aware of the apartments they have exclusivity deals with the landlord / that they manage. In my instance, they charged me the broker's fee which was 15 percent and that was completely fine. However, upon the lease signing I find out that I have to pay them a residual broker's fee every month for however long I stayed in that apartment (the residual broker's fee gets added to whatever the amount the actual yearly rent is and the 15 percent of that became my brokers fee). At the time I couldn't back out because I had put a good faith deposit.

Then there are the managerial mistakes in which they take money from your account and when you bring this up to their attention, they will get super defensive and will make you work to get your money back.

When I initially contacted I thought that the negative reviews I saw here were not a big deal, but I should've actually paid more attention to those and I could have avoided so much stress, and bad moments.

In short beautiful apartments, initial interactions are friendly, but they are dishonest, and crooked. I would never in my life recommend them to anyone. So just beware, and happy apartment hunting.