They didn't place the cupcakes into the holders, s...

They didn't place the cupcakes into the holders, so when I opened the boxes, they were a mashed up mess. And I had been extra careful not to let the bag get jostled. They were meant to be gifts, but I'd be embarrassed to give something looking like that. 2 stars just because they still tasted good, but I'm pretty disappointed that I paid that much for a mess of cake and icing smeared on the inside of a box.