It's 12am, your internet is down and you need to d...

It's 12am, your internet is down and you need to do something online that is business critical. No worries, you'll just call your provider and they'll fix it. Easy! Except CSS are closed. Not even an network operations center who can help you. Just a message taking service. But don't worry: they open at 6am central and they'll definitely (maybe) fix your internet then! What a joke. Guess I'll use my hotspot tonight until I can call a "real" carrier tomorrow to arrange an install.