My fiance and I made reservations for the Amsterda...

My fiance and I made reservations for the Amsterdam in Times Square. About 15 minutes before check-in, I received a phone call from the hotel telling me that they had overbooked the night before and that I had been transferred to the Marcel at Gramercy. Absolutely unacceptable. All of our plans and reservations were in Times Square, which is why we selected the Amsterdam. Had I wanted to stay in Gramercy Park, I would have selected the Marcel.

Upon arrival, we were "upgraded" to a king room facing the street. We had expected to have beautiful view of the city. Instead, we got an ugly view of some alley and a terrible view of street traffic and trash. We were also given complementary "breakfast" for both mornings. Croissants and fruit are hardly a breakfast. More like a snack to tide us over until we could get a proper meal. Definitely not worth the $12.95 they were charging other guests.

The absolute inconvenience of being moved was in the transportation we had to pay for. We now how to get ourselves from Gramercy Park to Times Square on OUR dime and then back again to our sad little room the size of a postage stamp. I will say, however, the room was clean.

Also, it's 2016. Free wifi, particularly in a self proclaimed "4-Star Property" should be included. But no. We were charged $10 per device for a 24 hour period.

I'm not sure who rates hotels, but this most certainly was not a 4 -Star property. I would not recommend staying at any of the properties owned by this management company for fear of being relocated to another part of town you have no interest in being in.