sanaz aval

Review of iBis Styles Kingsgate Hotel

The worst experience I ever had ! I know it s 3 st...

The worst experience I ever had ! I know it s 3 star hotel but still you want to have clean room that s the minimum you can ask I can t tell the first day I arrived was midnight in the shower was long black hair on the wall and the sheets in bed was small black hairs everywhere I didn t want to stay but couldn t cancel the staff at front desk was so nice he came to room and and took some photos the manger next day wanted to see the room he said to me this is upgrade room even made me more angry as I preferred a clean room and nice sleep more then upgrade dirty room and was paying $135 per room with parking I don t suggest this place at all the staff are nice but realy wane a get good answer for these 3 nights of my stay as I complained 3 times about cleaning as I couldn t cancel my reservation when I reserved in booking I don t SUGGEST THIS PLACE
If cleaning is important for you we had 2 rooms the other room had the same problem with cleaning