Terrible company. I would strongly advise people t...

Terrible company. I would strongly advise people to never go near this company. There are hidden charges, poor customer services and no guarantee they won't cancel your policy out of the blue.

Not to be unbalanced, here are the pros and cons I experienced:

Pros:
1. They are cheap (excluding hidden costs)

Cons:
1. I've been with them for 2 years and couldn't get a no claims certificate due to the fact I changed my car (even though I only amended this and kept the same policy).
2. On average, it would take over an hour to get through to customer services and they seldom answered the query.
3. I found myself paying costs outside of my original quote.
4. It took nearly 1.5 years for them to send my documents to me.
5. They cancelled my policy out of the blue (leaving me stranded in work until I could take out new insurance. When I quizzed this they explained as I had changed address and hadn't sent a new copy of my licence they cancelled after a week of informing them. It was 6 days AND I explained I was waiting for my new licence to arrive - as if I could get a new one within 6 days of moving house!

I would give 0 stars if I could.