Elena Anderson Review of The Lodge and Spa at Callaway ...
Although it appeared I was booking my reservations...
Although it appeared I was booking my reservations at the Lodge and Spa, when we got there, the front desk informed us that our room was actually a good ways away from there at a facility called Mountain Creek Inn, which is in no way as nice as the Lodge and Spa. Although I booked my reservations through Groupon, we met another couple who had booked theirs directly to the Lodge by phone and assumed that is where they would be staying. Upon getting there, they, also were sent to Mountain Creek Inn. They were very dissatisfied, as were we. It appears that there is some sort of scam involved here, and when I questioned a lady at the desk at the Lodge and Spa about it, she was very evasive and kept saying next time to specify we wanted a room actually in the Lodge and Spa. The front desk staff was very unfriendly and unhelpful. (We had been there several times to ask for information during our stay at Mountain Creek Inn, because we dined at the Piedmont there which was excellent, by the way). They would sometimes ignore us when we walked up, although they weren t busy, just chatting with each other. I doubt that we will be returning after this negative experience.
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