Pam Shepard

Review of Valley River Inn

This place was the most awful stay I've ever had. ...

This place was the most awful stay I've ever had. I would give a negative star. I Paid a lot of money for myself and my daughter for her wedding. It truly was 5 days of pure hell. Yes it was a deluxe king bedroom but the bed was so hard and uncomfortable I could not even sleep at all and I was booked for 4 F-ing nights. The room looked nice and it was clean. But when I asked for a new clean comforter I got nothing and I asked twice. Apparently if you want clean towels you have to go down the hall, find the maids cart and get your own. The ridiculous elevator, hallway and windows were disgustingly filthy. The neighbors were so loud it was like they were Yelling In My Room. Next door noise was bad, but the hallway noise was so F-ing loud, that by the time I'd no sleep on the second day of no sleep I was in tears. When we went down to the Sweetwater Restraunt we had to seat ourselves while we watched others being served outside in 85%. Hello Can We Get Served with air conditioning? Apparently Not.. After 20 minutes we got up and walked out. Horrible service and very rude waitstaff. Room service was pretty good cause we were starving. The food was just okay but it was fast and the girls were polite. Overall staying here totally ruined my daughters wedding for me. I will never come again and hope you'll take care and stay away from this place.