Place is good just don't count on using laundry fa...

Place is good just don't count on using laundry facilities. Currently four of the ten washers are out of service. I think I've had some issue with laundry as many times as I haven't. Always say same thing, "Sorry, we use a third party company..." Time to either not use a third party or get a better one.

And now, five hours later when I tried again, four washers still out (but one looked fine but didn't drain my water) and two of ten dryers "no response from machine." Why do I even try. Time to find another place.

11/20/19 email response to mngt reply & I added a star, I appreciate their reaching out:

Thanks for being willing to take suggestions. Here are some.



Keep residents informed. Place 'out of order, seeking maintenance' signs on out of service machines. This eliminates the need for each resident to come to that conclusion then inform you. Also it reassures us both that something is being done in the present and that management is aware of the extent of issues overtime.

I'm glad to hear more durable machines are being considered as this is my third suggestion - document the frequency of down machines in order to evaluate if steps to improve service are warranted. I think you'll find they are.

Thanks again.