Etienne Lecomte

Review of Telligo

Beware of Telligo. Basic safety rules are not foll...

Beware of Telligo. Basic safety rules are not followed. Children, even young, can be left alone to cook in their bungalow without any control. My son, who was just 14 years old, was severely burned by oil splashes due to lack of supervision. Telligo claims to have given instructions to the children, which in fact was not the case. The general manager also claims that the animators went from bungalow to bungalow to monitor the kitchen, which was also not the case (at least the children could be alone for more than 30 minutes ... Hence the accident) . This autonomy of young people to cook with oil themselves was also removed the next day. However, Telligo denies any responsibility. An activity leader called me to find out if I was willing to pay around 20 euros for my son to go see a doctor (as if the problem was the payment and not my son's health!). Given the severity of the burns, the doctor should have been called immediately. I was called two more times not to keep myself informed of my son's health but for the cost of medication! (Again just a few euros, it was not really my concern! The person could not even tell me about my son's health!). Many surveillance and security anomalies were observed throughout the stay (in the end, two of my children were injured during this trip). Telligo just pleads bad luck. We do not entrust these children with any chance of luck for their safety. The animators are nice but young and without any experience ... To flee therefore if you care about your children or if you only hope that they will not be injured!