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HORRIBLE SUMMER CAMP EXPERIENCE - WASTE OF MONEY!!...

HORRIBLE SUMMER CAMP EXPERIENCE - WASTE OF MONEY!!!

I paid $535 to send two kids to a one-week Gr. 6-8 Aerospace Summer Camp, and they didn't do a single activity that was advertised in the flyer/ website. They were supposed to learn about the principles of flight, design and build their own aircraft, and then test it in a wind tunnel. The program description also included a field trip to Burke Lakefront Airport to use the flight simulators.

As it turns out, the wind tunnel broke months ago, so they couldn't make and test planes. Instead, the GLSC staff followed a different program for that week, without notifying the parents of the change. They also canceled the field trip to Burke Lakefront without any explanation or justification.

I contacted GLSC several times that week to express my concerns. This was FALSE ADVERTISING and HIGHLY IRRESPONSIBLE. They admitted the mistake and offered a moderately sincere apology, but otherwise implied that it wasn't a big deal ... that the science curriculum didn't matter ... that I should have been satisfied with the child care services alone (for $535, no less. Our child care alternative, by the way, would have been $200). I requested a partial refund 3 weeks ago, and there has been no follow-up.

By analogy, what if you bought a $250 tix to "Hamilton", drove to Playhouse Square, sat down in the theater, watched the curtain unfold, and then the cast from the "Sound of Music" came out? Yes, Playhouse Square provided a "service". Yes, you got to see a play. But would you have paid $250 to see the "Sound of Music"? Heck no! Did you have the opportunity to cancel your tix before learning of the mistake? Heck no! Would a responsible and reputable business treat customers this way? Heck no!

So my advice to everyone out there - especially the STEM-enthusiast families - DON'T GAMBLE ON GLSC SCIENCE CAMPS. The quality isn't what it used to be, but the prices keep skyrockeing. Profits are a higher priority than quality science education.

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