Hazel Smith Review of Daguisa Group Hotels
Hard to give a fair rating. It started out as a 1 ...
Hard to give a fair rating. It started out as a 1 for sure:
Chose it as it had free breakfast, parking and pool.
NOTE where the comma is in that sentence.
Free breakfast - yup
Free parking - NO!! Their garage was full, fair enough it's 1st come 1st served, but it ain't free. We had to park in public car park across the road. At 24 per day for 2 days= 48 just to park, that's quite an extra expense.
Still rankling at that we discover at check in, there is an extra charge to use the pool!!!!
On bookingdotcom it euphemistically says 'Please note there is a charge of 7 per person per day to use the SPA'
It should clearly state this also means the pool which it doesn't.
By now pretty annoyed we get to our pokey little room (MUCH smaller than any of the publicity photos) to find the AC doesn't work, nor any of the sockets so unable to charge our phones.
Thankfully most of our issues were resolved very kindly by the manager upgrading our room and allowing us to use the pool which boosts my rating up to 3, but cheesed off having to complain, it's not nice.
The location is good and the breakfast was pretty good but be prepared for the additional charges. Had we known about these, we would not have booked here.
Also the pool is a tiny indoor one and there are only half a dozen loungers on the roof which is a shame. It could be a fab roof terracw to sunbathe on, instead a vast area of nothingness (lots of weeds) and no brollies so you have to sit right next to the noisy plant area if you want to some shade.
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