J G

Review of Blue Care Network

Horrible experience with this company. I've called...

Horrible experience with this company. I've called multiple times to resolve an issue, waiting online for very long periods. Each time they said my coverage was updated but never was. Apparently the customer service department does not have a supervisor and they can't provide a name or contact info for anyone in charge. There's no accountability for this company when mistakes are made or when they flat out lie to you. There is no feedback email, no way to reach out to a public relations person or anyone who has the ability to oversee potential problems. Remember that the same people who are making mistakes have access to your personal information and SS# but....there's no managers on duty? Any company that charges incredible fees to it's customers but refuses to communicate with those customers or have any accountability whatsoever is an immoral inefficient mess. NEVER sign up with BCN, you'll regret it!