Absolutely furious! I have a collectors car listed...

Absolutely furious! I have a collectors car listed for sale on KBB and was contacted by several people from Plaza Toyota via email and multiple phone calls. All saying similar things, I was told that a sales manager named Oscar was extremely interested in my car, they understood the value of it and they wanted to overpay by nearly double the rate I was given by Kelly Blue Book.

I told the person on the phone (a man named Eddie) that it would be a long journey for me to get out to the dealership, I wasn t happy with the rate I was given by KBB and I wasn t looking to waste my time or theirs. Eddie assured me that not only was my car going to be bought, he went as far as giving me the amount I could expect and told me a check would be cut to me that day. So I made the appointment to bring my car in for appraisal.

After a two hour drive, I arrived and was told that not only was no one actually interested in buying the car, but the person I spoke to was a third party calling service that Plaza Toyota employs. They came back with an obnoxiously low rate ($2,000 LESS THAN Kelly Blue Book!) Oscar from Plaza Toyota told me they have nothing to do with what this call center says to people to drag them into the dealership. I find that to be completely unacceptable!! Plaza Toyota needs to take accountability for this calling service that THEY EMPLOY!!! As far as I m concerned. I wasted close to $80 in tolls and an entire Sunday afternoon to have been lied to.

This is not only false advertising, but an absolutely horrible business practice. I am disgusted at the way this was handled. Stay far away from this place and beware of the scamming call center employed by them!!!