MD J

Review of The Landmark Resort

We pre registered little after 11am and lady who h...

We pre registered little after 11am and lady who help us sayin that she will going to call house keepers and let them know we are here. so they can rush to clean the room. also on that time she s sayin they are already start cleaning our room normally 4pm is check in time but we can probably get in room around 2 or 3pm so Once room is ready we will call you immediately. but they didn t call me until 3:40 pm. During i waithing call.... i see a lots of peoples got the key and go to there room 1-3pm with happy smile !! but we didn t!!!! So i went back to resort waiting huge lines on that time asked front desk explains everything......
AND GUESS WHAT!!! they are saying!!! Room is not ready yet!! That time was about 3:40pm So i ask her nomally 4 is check in time and you are sayin is not done cleaning? They had Like a 4 hour terms to clean the room .. she s like NO Not ready! So i re ask her... Well then now only 20min left before 4 they can done cleaning by 4?? and of corse she sayin YES
I just laugh and feel like they are play game so
During i explain to my wife what the F.... is going on this resort....just few sec later she sayin i will just give you another room ask me want 9th or 15th floor? I was like what the F....!!! Just like that easy then they should give us more earlier like others doesn t makes any sense to me.
So what i m think was room was already ready and should be !! they just for got the call and don t wan t to Say mistakes!
Reason i say beacuse I made reservations tru they are website 2weeks ahead before our stay.
Also confirmed too.

Also another things after we got the key we ask her super nice gently is there any hotel carts?
She just finger points somewhere that even i can t see sayin there at the coner!!??
Sh..!!! I even need to re ask another employee to find it.
Younng black man who works coffee bar he was happy to help us find cart and explain about resort like parking locations pools elevators etc...
Which is front desk peoples need to do but they didn t not even 1 thing!!
He is the only best thing in this resort!!

THERE A LoT S of more bad things but... i will just let it go cos will never ever gonna go back here!!! EVEN FREE!!!!!

spend 600.02 (7/23-26)for 3days
(i feel just donation to church or Santa)
for the rooms rates are ok!
But better save this money spend 100-200 more
then you will getting better Resort specially water park!
Which is we did after we check out this one.
we Separated our days and made reservations
2 different resort
Landmark resort was the one of .... but huge disappointed until check out!
But we really enjoy (7/26-7/28) At the north MB at the prince resort

I m sure Can find better resort with this budgets so spend your money right places...

Oh~~ One more thing......
They even give you food credit which is nice~
but make sure you can t not spend that credits
at the coffee bar so bring your card or cash if you are tying to spend that credits at coffee bar.
They got starbucks brand but can t use it for grande,ventti sizes and cold drinks etc...
The guy Trying to explans Lots of bull sh.. things but i was like it s okay no need to explain i pay cash with it not a problem at all
you ain't get a coffee with there $10 FOOD CREDIT
but some how AlCOHOLS You can

They don t check all adults id
Only check peraon who made reservation ...
So if you have like 2adult 2kids just put 1adult 3kids
They do charge each adults but don t check at all! actually they don t care so save money.

Also make sure your check out date they re house keepers will start knock your door and push you check out early!! That s what they did to me around 8:50am (7/26)to until i open the door.
It was so~~~~~ Freaking kind !!
Thanks a lot!