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Omni Atlanta Hotel service staff are very friendly...

Omni Atlanta Hotel service staff are very friendly and helpful. Valet parking is a bit pricey, $45 for all day, eventhough you're a guest. Parking should never be this expensive. It is a maze of a place. My friend had to be inconvenienced to come down from her room to let her visitors up to her room because Omni's elevators are designed to use your room key to go to your room. I understand requiring staying guest to use their key when accessing rooms via the elevator. It's extra protection for the guest. However, for such a "high end" hotel, why not have service reps available at the elevators to call to let the staying guest know their guest is in and ask would they like them escorted up to the room. This added feature will go well with the image the Omni is trying to portray. The room I saw was okay. To be "high end" and as expensive as they are, Omni should consider remodeling all of the rooms and hallways so they can sincerely be a step up from lower priced hotels. The Omni is a nice hotel and in a great area downtown, but it is not 100% living up to its potential. If you decide to make thesr changes, please feel free to invite me to join your planning team to make Omni an exceptional stay for all guest and their guest.

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