Monica Kelley

Review of Mercy Iowa City

If I could rate this any lower I would. I was seen...

If I could rate this any lower I would. I was seen in the E.R. last year after a car accident (which was not my fault). They billed the incorrect insurance (not billing the car insurance) and then placed the bill in collections with a terrible collections agency. This was escalated further. It took multiple calls to some where not in the hospital where I was told they had sent the bill to the car insurance (which they hadn't), and for me to finally do their billing departments job and get the bill to insurance. I am now having to pay legal fees for a bill that was never sent by them. Would not recommend them to anyone.