Micah Engum

Review of Simpson Tri-Cities - Toyota, C...

I called on the first day a vehicle was put on the...

I called on the first day a vehicle was put on the market and asked to put a hold deposit on it so I could go test drive it in a couple of days, sales guy said great but never sent the application. Next day no word from him, turns out he doesn't work that day, never passed along my case to another sales person. I get a new sales guy and get the ball rolling on a hold deposit, do the credit application, etc. New sales guy comes back a couple hours later and sold the truck out from under me.