Khris Rivera

Review of Suburban Chrysler Jeep Dodge

We bought our family van from Suburban Farmington ...

We bought our family van from Suburban Farmington just last May and recently just purchased from the Troy location. I was very pleased with the ease and prompt transaction. I leased a previous vehicle from another local dealership back in 2009 and spent 6+ hours waiting around on the sales and finance department. That was traumatizing! We found a Jeep Cherokee at Suburban CDJR Troy website, my husband called at 3pm to inquire about the car. We got there for a 4pm appointment with Jose A. and was out the door with keys in hand by 6:30pm. Jose is very easygoing and professional with no pressure buying. He did an awesome job from describing the vehicle before test driving to delivering the vehicle. He is very knowledgeable. The Finance manager John G. was also very helpful and patient. He answered all our questions and didn't rush us through the paperwork despite the fact it was after closing time. Definitely recommend this place to everyone!