Alessandro Iuliani

Review of Suburban Chrysler Jeep Dodge

The staff is friendly, but i feel like they are to...

The staff is friendly, but i feel like they are too busy to actually hear what the customer is saying. I took my wife's 2017 wrangler for a coolant issue on 2/10/20 they said it had no issues but when you get the vehicle to running temp, you can start to detect the sweet smell of antifreeze blowing inside. I also took my Ram for an oil change the following day and asked them to look at/adjust the rear brakes as they make a horrible noise every time i back up, but that didn't get fixed either. The last item that i'm not happy about nor do i fully understand is the quote provided... you know exactly how much an oil change and tire rotation cost... so the quote of ~$52 vs the actual bill of almost $70 just left me disappointed.