C

C T

3 years ago

My experience with this company, is only in the fo...

My experience with this company, is only in the form of witnessing a close associate of mine rent a condominium through them. From my observations, I have come to the conclusion, that this company has poor decision making in terms of hiring. It's choice of property managers seems to be where most of the problems arise. Ms. Michelle Griffin is the best (worst) example of this.
While she did not utilize deceptive managerial practices-- a common issue amongst most Chicago rental properties-- she was, however, very combative and unprofessional when my associate had repair needs within their condo. Ms. Griffin swore at, yelled at and threatened to evict them, for simply (a) wanting repairs made and (b) asking for updates on the repair orders. After these actions, my thoughts of AM, is that this company seems to prefer hiring staff with a blatant disregard to professionalism and basic decorum. I would like to see said company do an overhaul of their staff and give them lessons in basic human-to-human interactions.

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