Marlene Sweeney

Review of Peoria Nissan

Service adviser Paul Watz Jr is the epitome of wha...

Service adviser Paul Watz Jr is the epitome of what service is supposed to be. He has been my contact for a few years since getting my certified pre-owned Rogue. I have a warranty, but sometimes dealing with them can be a struggle; never the case with Paul helping. I have been told service departments get paid less for warranty work, but that does not effect the care Paul gives. He is genuinely warm, knowledgeable, understanding, fast, and personable in an old-fashioned sense. And he's got great hair! :0 I've had at least 3 warrantied items in the last year go- one was difficult to diagnose. Even though they hadn't pinpointed the problem completely, I ended up with practically a new car under the hood, because the issue was leaving me in unsafe conditions on the road. So the compliment goes out to all of Nissan as well, and the decent warranty company they give with purchases. This is my second vehicle owned from this location, and will continue to get my business.