Kym Barker Review of Apple Tree Honda
Absolutely horrible experience. I am also reporti...
Absolutely horrible experience. I am also reporting to the BBB, consumer affairs, and initiating litigation. $1600 to replace an AC system in my CRV. Two years ago. System just went out again. Took the CRV to another Honda certified mechanic. They stated system failed because the AC kit was not included in the replacement. Need $1600 to repair. They offered to speak with Apple Tree Honda to work out some sort of resolution. I called and spoke with my service person, Lance. Won t return messages. Have called service manager. He did nothing but argue with me. Have called general manager. He has not returned call. Have written letters and emails to Honda customer care. The entire point of buying a Honda or Toyota certified car is to not have to deal with this.
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