One of the worst businesses I have done any kind o...

One of the worst businesses I have done any kind of business with. The use car mgr. didn't have the respect to return a call. My wife purchased a vehicle about 2 and a half years ago. She has never even been late once, she was trying to trade the vehicle in on a newer one but no matter who they wouldn't finance her. But couldn't get a phone call in stead she wasted her time waiting on a call.
Back when she bought the vehicle they was a Kia dealer from down the street, then they became a Mitsubishi dealer in there own lot and now you can see a sign saying there a Fiat dealer well going through 3 different people you would learn how to deal with customers. Well needless to say I would not go back to them or any Mitsubishi or fiat dealer and would think twice about Kia when they was the ones who trained or directed in the first place. Now my wife keeps getting dinged for credit inquiries because the dealer contacted places never even heard of. And it probably because my wife wanted to do it with trade-in and not down payment. Well the best advice I can pass along is stay away from Mentor, Ohio and any Kia, Mitsubishi, Fiat dealers. Its a shame they allow such operations in this country. No wonder our country is hurting.

Mr & Mrs. A and D Shrout