Charles Larrieu

Review of Gallagher & Lindsey, Inc. Real...

Update: I was just told that GL doesn t allow Comm...

Update: I was just told that GL doesn t allow Common Networks in any of their buildings. So instead of getting to choose a local ISP with superior quality, you basically have no choice other than Comcast if you want decent speeds. Good call, GL. Changed rating from 2 stars to 1 star.

Update 2: It turns out that Common is on many GL buildings, so they were actually lying to me because they didn t want to have to deal with the issue. Review remains 1 star.

Honest review time. This company runs poorly on several levels.
-No automatic bill pay for rent
-No online portal for communication, repair status updates, customer service, etc.
-People who work at the office refuse to help resolve issues. They just ask you to leave a message on the repair line voicemail. (The latest is that I need the phone number of the building owner and they told me to leave a message on the repair line. Really? You can t give me the phone number of the person who owns the building? I have to leave a message and they ll get back to me in a week or two?).

It s 2018 and these people are making a killing with the rent prices here. They can afford to have an organized file management system, an automated system for documenting repairs, and a clear line of communication and customer support with tenants. Get it together.