Melody Windham Review of DeMontrond Auto Group
I like the Kia Soul PLUS I bought BUT
I like the Kia Soul PLUS I bought BUT
I told Martin that I LOVED the care I was given at DeMontrond Texas City with my Hyundai
I specifically asked if DeMontrond Texas City could do the "Warranty Forever" work on the Kia
Martin said YES
I went to DeMontrond Texas City to verify: NO, I would have to go to Gay Kia in Dickinson (unfortunately I had waited a week, so felt I was trapped with the Kia Soul PLUS)
If I had known DeMontrond TC could NOT service the KIA,
I could have made an informed decision:
Stick with Hyundai so I could continue with DeMontrond TC?
OR buy the Kia and deal with calling in to DeMontrond's Warranty Forever EVERY TIME I brought the Kia into service at GAY Kia Dickinson?
I feel that choice was taken away from me by a lie
I feel trapped and unhappy
If I had been given a TRUTHFUL answer; I could have made a choice based on FACTS
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