I live at Caswyck Trail in Cobb county. I've been ...

I live at Caswyck Trail in Cobb county. I've been a resident here for nearly two years, your property management sucks! I have been calling putting in work orders for a month in order to get my mailbox fixed. Somehow my mailbox key was reversed and would no longer lock. Whenever I went to retrieve my mail my letters/papers were on the ground, the box was wide open as if someone had been in it, I've even had packages that were untrackable/stolen. I spoke to the leasing specialists (Kela), managers, etc. on several occasions (at least 10xs) concerning the matter. I kept being told that someone would be out today, maintenance will fix it tomorrow. Today hasn't come yet! I called the office once again today Monday July 24th at 2:26pm got transferred 3xs ( each time having to explain why I was on hold) to finally end up in a screaming match with Latoya who stated she was a Supervisor. Latoya advised me that there were work orders way more important than mine such as a/c's not working. She stated that it was hot and she can't control the weather and those issues had to be taken care of before my mailbox could be fixed. I wasn't sure why she felt the need to address what else or anybody's else issues. I know for a fact that my mailbox would only take 5 minutes to repair and 25/30 days is more than enough time to do so even with emergency issues needing to be taken care of. Latoya's lack of professionalism and rudeness was something that I have never experienced here at the Caswyck Trail community. She was out of line and I will not tolerate being spoken to like I live in a homeless shelter and you guys are doing me a favor by allowing me and my kids to live her!! I'm a single mother! I go to work, I fight in traffic, on my job in order to pay my rent every month as I am supposed to. I don't deserve to have to come home and fight with the property management whom I pay for a service that is not being rendered. Latoya is very unprofessional and does not need to work with people!!!! When my lease is up I'm out!!!