Jennifer R.

Review of Exclusive Property Management

I 100 percent agree with the negative reviews on h...

I 100 percent agree with the negative reviews on here! If I could give them 0 stars I would and I am in the process of reporting them to the BBB and even thinking to get my lawyer involved, but don't want to waste any more time and money on them. There is something shady going on with them and a lawyers office in Boca. They send accounts to the lawyers without any notification or bills to home owners first and after they were supposed to set up automatic payments for you they don't. Even though they have all your banking information they won't charge you the HOA fees instead they send your account to their shady lawyers! They make every excuse in the book like I had a 25.00 late fee which was waived or the account wasn't at a zero balance at the particular time. It's ridiculous my husband and I were calling for months and they wouldn't talk to us. The manager Michelle seems to hide behind Danielle and won't return calls this company is a racquet! I have had automatic HOA's set up before with other companies with no issues in the past. I have never been sent to a lawyer before for anything like this. If they have your banking information why don't they just stop being ridiculous and set it up and start taking the payments my suspicion is something shady with the lawyers office?! After only speaking to a few of my neighbors they have similar problems with them. If you are a hoa community do not use them stay far away!