J
Jani Review of Heritance Negombo
Very disappointed - having being accused for a hai...
Very disappointed - having being accused for a hair dryer missing from the room and also when having gone for a package that includes free mini bar facilities - only to find out that it had not been refilled after the previous customer had gone and been told that they do not refill when new customers come.
This means you don't have a proper inventory setup when a customer leaves the room - sort this out. Will never to return.
This is disgusting after having visited majority of the hotels from a young age! Sad to know our holiday was ruined.

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