Scott Young

Review of Genz-Ryan

My heat went out on the coldest day in 20 yrs. I c...

My heat went out on the coldest day in 20 yrs. I called at least 6 places and they all said tomorrow morning at the earliest. Genz-Ryan said they could make it that day. I got a call an hour later from Noah saying he will be there in 10 minutes. He warned me right away that my furnace was old and they quit making parts for it 6 yrs. ago. But he would try and fix it in hopes of not having to get a new furnace. He was able to fix it in short order. Also told me exactly what he did. Nice kid. The best part is they did not gouge me when they could of. He just charged me the regular service price. I will be getting a new furnace and air conditioner from them in April for sure.