Skylar Canon

Review of Provena Covenant Medical Cente...

I was sent to OSF for immediate emergency inpatien...

I was sent to OSF for immediate emergency inpatient services for mental health. The facility itself was clean and nice, and the nurses were very kind. However, the treatment plan I received, and the medication I was placed on, was the same as all the other patients I talked to, regardless of diagnosis. Red flag. On top of this, I was assured many times that my insurance would cover all expenses, and to not worry about having to pay. Immediately after being dismissed I was issued a bill requiring me to pay ~$250 out of pocket. I was able to do that, but it still went against what I was told. Now 2 full months after my "treatment" I was sent a second bill, asking for another $2000! I would not recommend this place to my worst enemy, let alone someone struggling with severe mental health problems.