My overall stay at this hotel was "okay". Upon arr...

My overall stay at this hotel was "okay". Upon arrival the bellhop, whom remained VERY pleasant until we left, greeted us outside AND inside the lobby. As I checked in, I was offered a delicious cookie for my husband and I (who doesn't love free treats)! But, as soon as they ran my credit card it declined. All funds were available. After running the card for FOUR different totals, the funds were removed from my account but my card still declined. They cleared me to get settled in my room and to come back later and try. The room was pretty decent. Aside from the bed sheets that did not seem to fit (if I rolled over the sheets would come undone). I was only given one wash cloth but two drying towels. The refrigerator was also not quite cold, but there was no point of complaining. I left to enjoy the city (which was RIGHT around the corner :)) and figured I would come back and try my card. They tried to process y card while I was away only to have it decline again. Of course, being that they had removed the funds earlier. The supervisor kept telling me "I'm sorry, I'm not sure what you want me to do". Well, of course I would like for you to return the funds. After a "LOVELY" time trying to return the funds I was able to have the funds returned to my account and the transaction went through. All-in-all, I should have chosen a different location for my festivities.