Changing my 5 star review from last year....since ...

Changing my 5 star review from last year....since January, Questrade has been nothing but positively awful. I literally had an account application in the works since early Jan. Last week, I finally had two hours to wait in the chatroom to ask someone to close it. That's just one of the many issues. Cashing out all of my investments and moving away from this platform. I can forgive a few weeks of backlogs at the beginning of COVID lockdown, but not 6 months of being consistently ignored by customer service and needing to allocate over 2 hours of my time to reach someone. Absolutely zero communication from the brokerage about other issues such as transfers. I only found out that my transfers were rejected from the issuing institution. Bye, Questrade!