Eddie Kornegay

Review of Capital Ford

Spoke with Stuart in the service repair. My 2014 ...

Spoke with Stuart in the service repair. My 2014 Ford Fiesta with 47,000 miles was towed here because this is where I purchased the car here 08/2017. Stuart calls me to tell me the battery is not working, and I will need to buy a battery from here for $185.00. He then says once I purchase the battery from him, I can then be charged another $185.00 to tell me what the problem is with the car. He can not tell me the problem with the car but says it will not be covered under the warranty. This has the feeling of the will make $400.00 off me before even letting us know that the problem is, especially since we have only had the car for just at one year. I do not think I will ever take a car her for a repair again 09/01/18. I did buy the car here and the salesman was more than helpful with the purchase.

Update: The shop is charging me $167.00 to not tell me what the issue is. 100% bad service. Feels designed to get money not fix the issue, or create repeat business. BEWARE