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Reese Kincaid

4 years ago

They canceled our trip due to COVID 19 and the tra...

They canceled our trip due to COVID 19 and the travel ban with a letter from their CEO - we did not call and cancel. They also regretfully added that trip insurance they sold us did not cover this situation. They refused to refund my money or the airfare because they claimed I canceled the trip and that was my fault. After fraud disputes at Amex they lost the funds but then they refiled at Amex against me for the funds less the airfare - self admission they tried to steal that money. I will not give up the fraud fight because they are 100% STEALING

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