This was the single worst ski school experience th...

This was the single worst ski school experience that I have ever had. The kid Colin who rang us up to get the lift tickets looked as if he was stoned. He tried to over charge us for the lift tickets. I had to look up the Web site to show him that he had the price wrong. I told him that I had a four year old and a seven year old who needs lessons and they put the I a group lesson. OK sound good right? Get to the lesson and my four year old is put in a group with a thirteen year old and another little girl. The woman who was their instructor spent an hour having them walk around on skis and complaining that my son would no listen. They never even went up the magic carpet. Finally after they moved the older girl up to a more appropriate group I watched as my son lay on the ground as the instructor stood by holding the other girls hand and not helping my son up. Thanks a lot Bernadette. Then I come over and they tell me that it's just not working. Wtf!! So I take him up the magic carpet which he was doing before the lesson and show him how to wedge and in ten minutes he was controlling his speed. I spoke with lathe director of the ski school and he was not helpful either. I just wanted a refund for the lesson that I paid for but never given. This was my four year old first time on skis. After getting the run around about not being able to get a refund they gave us a credit for a private lesson. I highly doubt we will ever go back to the inept ski school. Even the mountain director of guest services would not refund us the money that we paid for the pitiful lesson. Thanks trash morrissy. Way to be a leader. I have been going to mohawk since I was a kid, 35 years, but this turned our family away from this mountain. Do your self a favor a go anywhere else to teach your kids to ski. And to the owners Carol lunar and Steve hidden you have lost a loyal family and I will take ever opportunity to share this Storie with all the other families that I know. Thanks for putting the family first.