Tandy Roe

Review of Texas Children's Hosptial

Today I reached 30 minutes late with my child due ...

Today I reached 30 minutes late with my child due to unavoidable circumstances. I was told that I am only allowed to be late 15 minutes. The appointment was canceled.

I would have been okay with that. But previouly I reached on time and have had to wait for upto 45 minutes to 1 hour even after reaching before the appointment time. How is that fair???