When car sales are being affected by COVID, I was ...

When car sales are being affected by COVID, I was surprised at the number of new sales dealers I visited where there was literally no follow up. Some did not even ask my name or contact number, and NONE followed up including the dealer where my wife had test driven a vehicle for over an hour, just prior to the COVID lockdown.

I am a Sales Recruiter. I want to be sold.

Meeting Rachael at Eastern Subaru changed that. She brought the vehicle to our home so we could check it out without being rushed and in our surroundings. She was able to complete the sale without being hand balled off to "the manager" and the follow up re. delivery time, colours etc. has been excellent.

There are a lot of sales reps that could learn a lot from Rachael. Not pushy, really knew her products (I loved that), and made the whole sales experience pleasant.