Christine Young

Review of WellStar Health System

We had a close friend taken here after a serious f...

We had a close friend taken here after a serious fall/injury. The care he received upon arrival until he was moved out of ICU was wonderful. However, upon arrival on the 8th floor, his care was horrendous! This highly decorated veteran was basically left to fend for himself. His maintenance & pain meds were hours late (if he even got them at all) even after repeatedly asking for them, one nurse didn't speak a word of English, his room was hotter than Hell itself, and don't even think of asking for help going to the bathroom. This man had several skull fractures, a brain bleed, a broken eye socket, broken cheek bones, a broken nose, and a hole in his top lip requiring 15 stitches. NO ONE should receive the kind of care he received on the cardiac (8th) floor. Only 6 days after his initial arrival, he checked himself out of this place because he felt the care he was receiving was detrimental to his health. He said that even with everything he experienced in Vietnam, multiple heart attacks, and a cardiac arrest, he has never been scared of dying, until his stay on the 8th floor here.