Jenna Pecsenka

Review of Lazydays

I visited lazy days-Tampa on June 9. I'm an 8 mont...

I visited lazy days-Tampa on June 9. I'm an 8 month pregnant female that was in email communication with a sales rep= Mike. I informed him, that I had a business meeting & I could allot 2.5 total hours there to view trailer I already knew I wanted. I previously did my research/homework & confirmed 3 days prior to arriving, if a price match guarantee could be done, with a dealer out of florida, because they were drastically lower in cost. I informed Mike I was coming from Gainesville. After emailing me a website policy about their price match, it was determined, what I needed to make this easy. I gathered all papers, out the door quotes, web links, company letterhead breakdown of prices. We brought a check to write a deposit on trailer. We had a different sales person who showed us the trailer= Pascal. I informed him that I wanted to confirm layout, I was ready to make a deal, as long as he could price match. Lazy days website states: WE BEAT ANY PRICE, ANYTIME! we had to wait in the office over 2 hours. I repeated 7x to him, I was going to be late for my business meeting & if he could not do the deal, not to waste time. After searching hallways for him after a very long delay, a random salesman paged him to return. 10 mins later, Pascal & manager Desmond returned. Upon shaking Desmond s hand, I said: I have a meeting & have to leave in 10 mins. Desmond went on for 20 mins chatting on everything else besides trailer, which was annoying-it wasted more time. doing nothing but smiling at me with big eyes & randomly talking on personal stuff, I stopped listening, as it did not pertain to price match on trailer. giving me the manager s spiel on advertising, marketing, & business accounts he could pull money from , he said I needed to sign by 6p or deal was off. Interesting thing: when I asked for the manufacturer specs on cost of amenities in unit, it was like pulling teeth. All I was verbally told by Desmond was I WAS GETTING THE BEST DEAL THROUGH HIM & my negotiation skills got me a 2500$ lower on the price. Desmond assured that I was receiving way more for my money there buying at their higher price. When I asked for their specs to compare to specs from the competitor for price match, I was not given it. I told him I wanted to see with my own eyes why their price was higher. What Desmond did not realize, was that my research, homework, & efforts of trailer comparisons on ABSOLUTE identical models, available all online, was what should have got me a lower price by 4300.00$, then my negotiation skills would have kicked in for anything extra. The fact of not showing me specs on paper & just telling me i was being duped by another dealer, which provided me everything with ease when I asked for it & was extremely easy to work with on finalized prices, using outside bank financing, I had a horrible taste in my mouth at that point from lazy days. I did not like Desmond or Mike s, 1st impressions towards me, addressing me like I was inferior in negotiating & ill-equipped to make best deal for my family on a trailer & then actually telling me there is no findings of what I was talking about for the competitor, when Pascal pulled it up himself online. I finally got the specs of the lazy days unit, from a nicer salesman, named Rob A. It was proven, I was getting a better deal & a more upgraded unit, with $4300.00 lower price tag on the identical trailer, just had to go to Alabama. I had the dishonor of working with Mike & Desmond, & then called back & Rob was very informative/helpful in information. I was NOT able to make a deal, no matter how I tried to go about it or how much effort I put in to gathering everything lazy days asked me for, regarding the price match. AN ENORMOUS WASTE OF MY TRAVEL EXPENSE TO TAMPA & MY TIME is literally an understatement, especially when I was nothing but truthful & honest from the start of reaching out to them. I personally DID NOT receive the decency, respect, or assurances I was told I could when deciding to work with Lazy days. Sorry my experience was way less than satisfactory!!! :(