This may come as a surprise, but there s something...

This may come as a surprise, but there s something called a pandemic going on but you wouldn t know it by visiting this hotel. Booked to capacity with rooms turned around in short order, this hotel did the minimum to keep guests safe. Guests were rambling about drunk and smoking in the lobby with masks off, tables were all open and packed with little distance between them. I watched an elderly couple get turned away from an early check in because their room hadn t been turned over yet, which is unconscionable. The room should have been cleaned and blocked off for 48 hours before they arrived.
I ve travelled all over the country since the pandemic started and this hotel is the worst I ve experienced. I ve even stayed in Hilton properties that limited capacity, blocked off tables and chairs in public spaces, and constantly sanitized public spaces and fitness areas. Not this hotel.
This dirty hotel has old carpet, broken furniture, not enough parking, bugs in the room, broken tiles, mildew in the showers, and broken elevators that caused my family and I to wait almost an hour to get our luggage cart down to the lobby at check out.