This is a 3.5 star facility at best. It is indepen...

This is a 3.5 star facility at best. It is independently operated. Front desk staff need to be made aware of how there indifference comes across. Facilities are small but adequate. Steam room is off, but a small unmarked button on the outside must be pressed and held to turn it on. Earl gave a very good massage. Signage from the Hyatt Regency to the spa is lacking. Would expect more from a Hyatt and from a Branded Spa.