Am writing this on behalf of my mother-in-law who ...

Am writing this on behalf of my mother-in-law who went with a friend on a shopping trip to the Grantham store from Nottingham recently. Unfortunately one of her purchases was left with a security tag left attached and at 85 years old it's not easy for her to just pop into the store to have the tag removed. 5 gold stars to the management for sending out an employee to remove the tag at her home. Bravo!