J

Jack Benzacar

3 years ago

Edit - Entripy has worked hard to fix the issues. ...

Edit - Entripy has worked hard to fix the issues. I appreciate their realizing their was an issue and trying their best to rectify it. We have ordered product from Entripy numerous times. The product quality is as described; you get what you pay for. Nothing lasts very long. Shipping was never as promised, although that may have been because they had the wrong postal code and the shipping company would always say that our address did not exist. We had to make Entripy aware of the situation a few times before it was finally fixed. Last week we ordered a bunch of sweatshirts based on previous sizing. We had found Mediums were small and Large were mediums.. This time larges were extra large. They could do nothing to fix them other than say we will pick up the old ones and then deliver new ones . Well we needed them for a event and they were not trying to help in a manner that suggested urgency. We have been repeat clients for many years but that does not seem to matter. If your only concern is price then this is your company!

Comments:

No comments