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I ordered a "designer" bouquet for my wife for Val...

I ordered a "designer" bouquet for my wife for Valentine's Day from Paul Wood Florist in Fort Collins, CO which is now owned by Palmer Flowers. I placed the order 3 days before Valentine's day and paid $125.00 for the bouquet plus an additional $23 for delivery. I told the florist when I placed the order that I work from home so they could deliver anytime during the day but that I wanted to be sure I had the flowers before my wife got home from work. At 4pm on Valentine's Day no bouquet, called the shop and at first they had difficulty finding my order then they assured me my order was out for delivery. At 5pm no bouquet so I called the shop back again and spoke to a different woman and again she had difficulty finding my order but once she found it she assured me my order was "on it's way" and offered her "sincere apology" for the delay. At 5:30 my wife got home from work and still no bouquet, at 6pm no bouquet, at 7 pm no bouquet, finally at 7:45pm the "designer" bouquet showed up. The condition of the flowers was poor with most drooping and some damaged. When my wife saw the bouquet her first comment was "Well, it's a nice little garden of flowers". Not the reaction I was hoping for from a "designer" Valentine's Day bouquet and I am sure some of her lack of enthusiasm was because delivery was so late as well as the bouquet being something you would give your grandmother for her 80th birthday not your wife on Valentine's Day. Apparently the florists at Paul Wood\Palmer Flowers don't get the point of Valentine's Day... Save time, money and aggravation and use a different florist.

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