I would NEVER recommend the sale service personnel...

I would NEVER recommend the sale service personnel from the Windermere Langdale division...extremely skeptical and questionable business sale tactics...she was apparently "joking" with us when she went behind the scenes and promised that she would write $1000 cheque off of her commission to give us for the harwood upgrade...when we e-mailed her about it she NEVER BOTHERED to reply back and when I had to call her on the phone...she retracted her words so quickly as if it never happened...sales service declined as soon as we put down the 5% deposit...we had also sent an e-mail 2 weeks ago regarding another question to which she NEVER BOTHERED to reply either until we had to physically visit her in person...The head office did not do anything to improve on the situation either...basically just backed up its employee as would be expected...what a shame that this is the kind of sales service you would get from a company that prides itself in being a "reputable" business...