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Review of ALLY FINANCIALS – DETROIT, MI

During the covid shut down, I signed up for an ext...

During the covid shut down, I signed up for an extension on the lease. We have 3 family vehicles leased thru them, we have the paperwork showing that it s all legit from them. But for some bizarre reason they are now harassing us, Now saying no that s not the case and we have to return the cars early otherwise we will be charged double. Extremely rude. Full of lies whoever you talk to. Not sure who they hired to help with phone calls but it s obviously very incompetent staff. Ally might want to check the new employees and how they are handling their job assignments.