Ali Dehry

Review of Kuni Lexus

I contacted Kuni Lexus to inquire about a new GX. ...

I contacted Kuni Lexus to inquire about a new GX. I was transferred to a Sales Representative by the name of Pierre. I asked Pierre about the incentives and pricing of their GX models. Pierre informed me that theyre a One Price Store .. basically in other words.. the price we see is the price we get.. After Pierre explained the incentives and rebates I told him about the price the competitor offered me and that I felt they were a $1k higher. Pierre went on to repeatedly tell me that we live in a world of a choice and that because the competitor had a lower price doesn t mean he has to price his at that price. As I spoke to Pierre my wife was in awe in how he spoke to us as she was listening to the conversation through our Bluetooth. He seemed to get frustrated and irritated as I asked valid questions. Quite Frankly, Kuni is closer to where I live but I made the drive across town to Stevinson Lexus of Lakewood and Purchased a 2018 Lexus GX 460 Premium with the Sport Package! The experience I had there was the opposite of the phone conversation I had with Pierre. When I arrived at Stevinson the car I was interested in was sitting waiting for us with our name already on it to ensure no one also could buy it before us. The car was spectacular and it was everything we were looking for. I was buying the car for my wife and I wanted her to be happy and get what she wanted. Stevinson s service was top notch and beat Kuni by $1500.. I will also be servicing my car at Stevinson and will make the drive to them as they have earned our business.